Define the meter-to-building project boundary

DECISION GUIDE 10

Make the next action fit the evidence

Use the condition described here to narrow the first safe action, the responsible contact, and the written authorization.

Do not pay for certainty that the observable pattern does not support.

OBSERVE

Preserve the useful clues

Map the meter, private shutoff, irrigation split, building entry, paving, planting, and other utilities. Ask how the line and any leak will be located.

Write the time, fixture, room, and use that preceded the change.
Photograph the wider context before taking a detail view.
Keep model labels, bills, prior repair records, and test results together.

CONTAIN

Choose the safe boundary

Do not excavate from a damp patch alone. Use utility locating and city requirements before digging or disturbing a right-of-way.

Containment should reduce harm without erasing evidence or transferring risk to gas, electricity, wastewater, finishes, or utility equipment.

AUTHORIZE

Put the first scope in writing

Specify material, route, connections, isolation, permits, excavation, surface restoration, pressure testing, and inspection before burial.

Ask what is included, excluded, and still unknown.
Set the price or authorization boundary before work expands.
Define the test or record that will show completion.

SANTA ROSA SOURCE

Check the current public guidance

Santa Rosa Engineering encroachment permits

Work in public right-of-way or easements requires city engineering review.

Before the visit Preserve the pattern and clear only safe access.
At diagnosis Ask what observation or measurement supports the conclusion.
Before repair Verify the legal provider and compare the complete written scope.
At closeout Review tests, remaining limits, permits, cleanup, and documents.