Know what a WaterSmart checkup can answer

DECISION GUIDE 06

Make the next action fit the evidence

Use the condition described here to narrow the first safe action, the responsible contact, and the written authorization.

Do not pay for certainty that the observable pattern does not support.

OBSERVE

Preserve the useful clues

Confirm current eligibility and scheduling with the city. Gather use history and the exact concern so the report can distinguish efficiency from a repair diagnosis.

Write the time, fixture, room, and use that preceded the change.
Photograph the wider context before taking a detail view.
Keep model labels, bills, prior repair records, and test results together.

CONTAIN

Choose the safe boundary

Use the city report as evidence, not a guarantee that every concealed leak or code condition was inspected. Urgent active leaks still need prompt containment.

Containment should reduce harm without erasing evidence or transferring risk to gas, electricity, wastewater, finishes, or utility equipment.

AUTHORIZE

Put the first scope in writing

If private work follows, attach the city findings and ask bidders to identify which recommendation, fixture, or measured condition their scope addresses.

Ask what is included, excluded, and still unknown.
Set the price or authorization boundary before work expands.
Define the test or record that will show completion.

SANTA ROSA SOURCE

Check the current public guidance

Santa Rosa WaterSmart Checkup

The city describes indoor and outdoor checkups and a findings report.

Before the visit Preserve the pattern and clear only safe access.
At diagnosis Ask what observation or measurement supports the conclusion.
Before repair Verify the legal provider and compare the complete written scope.
At closeout Review tests, remaining limits, permits, cleanup, and documents.